Who we are
SitePrompt is a trading name of Kane Davies, operating as a sole trader in the United Kingdom. Our products are digital downloads sold via Gumroad. If you have any questions about this policy, contact us at hello@siteprompt.co.uk.
What information we collect
We collect the following personal information when you purchase from us:
- Name and email address — provided during checkout via Gumroad, used to deliver your purchase and send product updates.
- Payment information — handled entirely by Gumroad. We never see or store your payment card details.
- Technical data — if you visit siteprompt.co.uk, basic analytics data (pages visited, approximate location, browser type) may be collected via analytics tools. No personally identifiable information is collected without your consent.
We do not collect sensitive personal data. We do not use your information for automated decision-making or profiling.
How we use your information
We use the information we collect to:
- Deliver your purchased products
- Send you product updates and new template notifications (you can unsubscribe at any time)
- Respond to your support requests and questions
- Improve our products based on customer feedback
We will never sell your personal data to third parties. We will never use your email address to send you unrelated marketing without your explicit consent.
Legal basis for processing (UK GDPR)
We process your personal data on the following legal bases:
- Contract performance — to deliver the products you have purchased.
- Legitimate interests — to send product updates directly related to your purchase, and to improve our products.
- Consent — for any marketing communications beyond product updates. You can withdraw consent at any time by emailing hello@siteprompt.co.uk.
Third parties
We use the following third-party services to operate SitePrompt:
- Gumroad — payment processing and product delivery. Gumroad's own privacy policy applies to data they collect. See gumroad.com/privacy.
- Email service providers — used to send transactional emails relating to your purchase.
- Analytics tools — basic, privacy-respecting website analytics to understand how visitors use our site. No personally identifiable data is shared with analytics providers.
We do not transfer your personal data outside the UK or EEA without appropriate safeguards in place.
How long we keep your data
We retain your email address and purchase record for as long as necessary to provide product support and deliver updates you are entitled to. If you ask us to delete your data, we will do so within 30 days, except where we are legally required to retain certain records (e.g. financial records for HMRC purposes, which we retain for 6 years).
Cookies
Our website may use essential cookies to function correctly. We do not use advertising or tracking cookies without your consent. If you use a browser setting to block all cookies, the site will still work correctly.
Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Correct any inaccurate data
- Request deletion of your data
- Object to or restrict how we process your data
- Withdraw consent where processing is based on consent
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, email us at hello@siteprompt.co.uk. We will respond within 30 days.
Changes to this policy
We may update this policy from time to time. Any significant changes will be communicated to existing customers by email. The current version is always available at siteprompt.co.uk/privacy.html.
Contact
Questions about this policy? Email hello@siteprompt.co.uk. We aim to respond within 2 working days.