About SitePrompt
SitePrompt provides digital products and resources for UK health & safety professionals. We sell digital products — AI prompt template packs — via Stripe. By purchasing from SitePrompt, you agree to these terms.
Contact: hello@siteprompt.co.uk
Products and delivery
SitePrompt sells digital downloads. Upon successful payment, you will receive confirmation and access to your purchased product. Delivery is normally immediate and automated. If you experience a problem accessing your purchase, contact us at hello@siteprompt.co.uk and we will help resolve it.
All prices are displayed in pounds sterling (GBP) and are inclusive of any applicable VAT where required.
Licence terms
When you purchase a SitePrompt product, you are purchasing a licence to use the templates, not ownership of the intellectual property. The licence terms vary by product tier:
- Starter Pack and Pro Pack — single user licence. You may use the templates across all of your own clients and projects. You may not share, distribute, resell, or permit others to use the templates under your licence.
- Consultant Bundle — team licence for up to 3 named users within the same organisation. The licence may not be transferred to users outside that organisation. Use beyond 3 users requires a separate arrangement — contact us to discuss.
You may not resell, redistribute, sublicense, or publish SitePrompt templates as your own product or as part of another product without our written permission.
Intellectual property
All SitePrompt template content, design, copy and structure remains the intellectual property of SitePrompt and/or its licensors. Purchase of a licence does not transfer any intellectual property rights to the buyer.
Documents produced using SitePrompt templates — that is, the AI-generated output you create using our prompts — are yours. We make no claim over content you produce using our templates.
Professional responsibility
SitePrompt templates are tools to assist qualified health and safety professionals. They are not a substitute for professional knowledge, judgement, or competence.
All documents produced using SitePrompt templates must be reviewed by a competent person before use. To the extent permitted by law, SitePrompt is not responsible for loss, claims, penalties or harm arising from the use of documents without appropriate professional review.
Legislation references within our templates are provided in good faith and reflect UK law as understood at the time of publication. It is your responsibility to verify that any legislative references remain current and applicable to your specific circumstances.
Refund policy
Because SitePrompt products are digital content supplied by download, your statutory rights apply to your purchase. Where you purchase as a consumer, you normally have a 14-day cancellation right. However, if you expressly request immediate delivery of the digital content and acknowledge that this will cause your cancellation right to be lost, the cancellation right ends when supply begins. Nothing in these terms affects your statutory rights. If digital content is faulty, does not match its description, or otherwise fails to meet your statutory rights, you may be entitled to a repair, replacement, price reduction or refund as applicable. If you believe a SitePrompt product contains a material error, missing content or technical fault, contact us at hello@siteprompt.co.uk and we will work with you to resolve the issue.
We take product quality seriously. If a template contains a material error — incorrect legislation, missing content, or a technical fault — we will correct it and provide you with an updated version at no charge. If the problem cannot reasonably be resolved, we will consider an appropriate remedy in accordance with your statutory rights.
Product updates
Pro Pack and Consultant Bundle buyers receive free updates for 12 months from the date of purchase. Updates include new templates added to the pack and corrections to existing templates. You will be notified by email when updates are available. After 12 months, updates may be available at a discounted rate for existing buyers.
Limitation of liability
To the maximum extent permitted by law, SitePrompt's total liability to you in connection with a purchase shall not exceed the amount you paid for the relevant product. Nothing in these terms limits or excludes any liability or legal right that cannot lawfully be limited or excluded.
Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.
Governing law
These terms are governed by the laws of England and Wales. If you are a consumer, you may also have rights to bring proceedings in the courts of the part of the UK in which you live.
Changes to these terms
We may update these terms from time to time. Any material changes will be communicated to existing customers by email. Continued use of SitePrompt products following notification of changes constitutes acceptance of the updated terms. The current version is always available at siteprompt.co.uk/terms.
Complaints
If you have any complaints about our products or services, please contact us at hello@siteprompt.co.uk. We aim to respond within 2 working days and will make reasonable efforts to resolve the issue fairly and promptly.
Contact
Questions about these terms? Email hello@siteprompt.co.uk. We aim to respond within 2 working days.